Keeping Productivity with a keystroke logger Program
Using a keystroke logger software or program in the workplace may seem like a paranoid move on the side of employers. After all, a keystroke logger (or keylogger) that logs every key pressed while the computer is in use seems like an invasion of privacy. Conversations between office-mates can be recorded, and some employers think that this may breach the trust between them and their employees.
The use of an automated software to monitor employees has become one of the most talked about topics on the internet today. There are actually no federal laws regarding its use by employers in a company, and the existing laws regarding computer privacy does not extend to keylogging. Some people fear that the information that could be obtained through a keylogging program will be used for criminal acts, since passwords, emails, and other sensitive information could be captured through the software. However, studies have shown that not only employees are more accepting of being monitored in the office, they actually expect it.
In the workplace where employees have access to the internet, it’s important that the employers know what they are doing with the power they have been given. In a survey released back in 2008, 66% of employers have stated that they monitor their employees’ internet use. A third of these employers have admitted to firing people for inappropriate web surfing.
While some are still on the fence regarding keystroke logger software, there are those that actively encourage it, and with good reason. This is to ensure that not only are employees doing their job, they are actually using their internet time to be productive. There are also many liabilities that could take place when employees are not monitored, such as:
- Communications between employees and others are not professional, polite, and in line with the company goals and vision.
- The computer could be used for harassment, bullying, and hate speech.
- There might be incidences of theft of company data or secrets as these could be freely passed from person to person online.
- Other criminal acts such as identity theft and embezzlement might be happening using company resources.
- Employees might be spending time on distractions on the internet such as social media and other entertainment sites. Even though major social media sites such as Facebook and Twitter are blocked, there are many, many other sites that an employee could visit to kill time in the office.
- Employees might be back-stabbing or plotting against each other. Or, they could be talking behind their employers’ backs in some form of collusion.
Because of these potentially damaging acts and incidences, the employers have good reason to turn to keylogger programs to monitor their employees. Some have bridged the trust between them and their employees by making it known that office computers have the programs installed in them.
There should be transparency in the use of the employee monitoring software. Otherwise, the relationship between the employer and the employees could become problematic. The employees should be made to understand that implementing a stricter monitoring system is a way to improve their productivity in the workplace.